Determining the need
A 2015 Employee Engagement survey indicated only 29% of employees felt the existing performance management system enabled contribution to organisational success. The survey indicated a strong desire to include regular, authentic and personalised conversations focusing on the employee’s goals, development, and career.
“There is room for improvement in understanding individual's capabilities vs engagement. Top-down communication is very poor and opportunities to raise issues on development is limited and at times no actions taken or feedback given”