Helping those in need, in turn, helps everyone.

A true collaboration between the Department of Communities, Child Safety and Disability Services, Telstra, CREATE Foundation and Klyp, Sortli is a multi-platform app that aims to solve the quintessential teenage problem – "I'm not ready to be an adult! Where can I find out how?" It focuses on seven key areas of identity, relationships, finding a place to live, health, finances, gaining education and looking for a job, and general living skills.

app store sortli windows sortli google play sortli


With collaboration comes greatness.

Through a design thinking-led approach, we collaborated closely with key stakeholders to gain user feedback and find out what the target market really needed.

By conducting a series of explorative workshops, we were able to gain insights from various stakeholders from across private, public and non-government organisations. Furthermore, the target users, young people in care and who had left care, were involved throughout, leading to a truly collaborative outcome.

This process resulted in a well thought-out app that successfully simplifies complex information in a 'Life Manual' approach, delivering it to users in an engaging, informative and fun way – that actually resonates with the target market.

  • ideas


    How will we bring this to life?
  • refinement


    Defining clear outcomes
  • outcome


    A Life manual For young people


Simplifying complexity.

Following the workshop series, Klyp moved into the strategy phase which involved developing user journeys and content architecture.

These tools were then put into action to develop wireframes, allowing us to rapdily prototype the app and gain early-stage user testing insights.

Using the wireframes we built an interactive prototype for user testing. Each individual's experience was recorded and Klyp implemented feedback to develop final wireframes before moving into the design phase.


Creating a unique look and feel.

With a solid vision for the app in place, Klyp went about developing the right look and feel for the product.

This phase involved developing a name, look and feel for the brand and of course a brandmark.

The name Sortli was created throughout this process – inspired by the phrase "sort your life out". This name was revised with the target market whose response to the name was positive.

From there, a brand toolkit was developed including the brandmark, tone of voice, colours, illustration and typography styles. These elements were used to begin design and content development of the app, bringing it from wireframes to something vibrant, lively and engaging.

Sortli Logo

Sortli iPhone View Sortli iPhone View Sortli iPhone View


Simplifying complexity.

The final deliverable for Klyp in the Sortli project was to develop a short video to share Sortli's message with it's potential users. Combining creative direction and marketing expertise, Klyp developed a vibrant video to educate future users on the capabilities of Sortli. The outcome seamlessly integrates with all other brand touch points and definitely shouts the Sortli message loud and clear.

User Interface

Rapid prototyping to ensure the best outcomes.

With our wireframes created, tested and tweaked, and a shiny new brand for the app, Klyp was able to move into the design phase of the project.

Continuing to rapid prototype, designs were tested at difference stages of their development to cement the usability of the interface.

The outcome integrated the fun, playful feel of the brand successfully, while still ensuring information was presented in a way that it would be taken seriously, be understood with ease and created an overall engaging experience for the user.

Klyp then moved into development, creating a hybrid application that gives a seamless experience over iOS, Android and Windows devices.

Sortli Android, iOS, Windows Mobiles


The future of Sortli.

The comprehensive approach we undertook for the Sortli app has lead to an inspiring and beautifully executed outcome. In 2015, Sortli was nominated as a finalist for the Excellence in eGoverment Awards, demonstrating how well the app simplifies complexity, meets consumer and business needs and adds value for its target market.

With recent interest from National Government, Sortli is set to be adapted to a nation-wide app. With the framework already in place to allow efficient scaling we hope to see Sortli soon full of information for young people in not only Queensland, but also all of Australia.

Sortli in use by teens

Pretty cool stuff, right? Now, meet the team who made it all happen.

Yes Please!